Testwizard: Client Testimonials

Quality of Experience

Quality of Experience

The quality an end user experiences is key! Measuring the real user experience of a service or product has become a necessity in this competitive world, where the retention rate of customers is dropping. A customer who is unhappy with quality of service is more likely to switch to other providers.

Our testwizard platform has been enhanced with the capability to implement a real time Quality of Experience monitoring system. It is important to measure the end user experience, our solution is a black box solution that detects and monitors the end user experience based on extensive MOS results. You can measure following components: buffering, freezing, presence of audio, video quality, termination of events and simulate user trick mode.

You can either choose Quality of Experience as a service or host the testwizard system on premise.

 

For more information about testwizard or to request a free demo, please contact us.