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Interoperability Testing - Home

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It is becoming more and more common for devices around the home to be controlled via smartphone and other devices. This includes security systems, heating, refrigerators, washing machines – the list could include any electrical item. There are smart thermostats and plugs that enable remote heating or air conditioning control for energy saving, and smoke and flood detectors that alert emergency response services. We’ve seen presence detectors that trigger security services, as well as window/door blind sensors that are sensitive to light for comfort and well-being. There are a myriad of ways to connect, monitor and control the home environment, and the interest in, and adoption of these products and services is increasing at a phenomenal rate.

Home Automation

The expectation of the consumer when purchasing and using home automation products and services is that devices and services work seamlessly, with little or no intervention from the user. Failure to meet this expectation has significant consequences for the acceptance of the respective product or service, as it undermines consumer trust and the perceived value of home automation products. This in turn delays wider consumer adoption for the market as a whole.

There are a number of players contributing to the growth of the home automation at present including hardware providers, software providers, hardware/software integrators and application developers. As a result, there is significant fragmentation in the market. To address this, Quality Assurance (QA) testing is essential as it enables you to answer questions like:

  • Have the communication technologies been integrated correctly?
  • Can the device establish a connection with other devices, possibly from other manufacturers, in the same communication network?
  • Are basic device functionalities and any interfaces working correctly?
  • Are they robust, performant and reliable?
  • Are the software components integrated correctly?

From the point of view of overall service quality, QA testing ensures that the service functionalities, service apps, drive devices, platform settings and the entire product/service ecosystem is working as a complete system. This in turn helps to ensure success in the marketplace and provides better returns on the products/applications that are launched.

Eurofins Digital Testing has experience of running interoperability workshops and we offer a laboratory of CE devices for testing purposes. We provide hosting services from our facilities in the UK, Belgium, Hong Kong, Poland and Sweden as well as remote support for client engineers wishing to utilise our expertise and extensive test environments. For the home automation market, access to such expertise and such a unique testing environment will be critical for success in a rapidly changing and growing market.

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