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Operations Director

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As our Operations Director, you are responsible for the development of an operational excellence culture throughout our office in Diepenbeek. You will provide efficient leadership to lead successfully projects aimed at generating Continuous Improvement techniques, cost reductions, and process performance improvements. You specify objectives, budgets and action plans in line with the company strategic plan.


  • Maximize resource utilization through effective people, task & skills management
  • Establish and implement stretching budgets and efficient stable operations to maximize operational profitability
  • Keep track of actual versus budget revenues, prices and margins (full P&L responsibility)
  • Establish efficient operational processes
  • If needed synchronize with international services
  • Ensure effective internal communications and communication across site locations
  • Maintain and build an appropriate network to increase BL revenues
  • Maintain an appropriate balance between outward facing market activities and internal delivery management


  • Bachelor/Master degree or equivalent by experience
  • At least 5 years of experience in operations manager and/or business improvement
  • Experience in a QA/ testing environment is an asset
  • Experience in a technical environment is preferable
  • Excellent knowledge of MS Office applications
  • Good communication skills (spoken & written) in Dutch and English
  • Established network within testing
  • Technical experience with testing
  • People management skills

Location: Diepenbeek

Contract type: permanent (full-time position)

Start date: asap 

What can we offer you?

  • We offer a lot of variation in a growing, challenging and innovative international company
  • We invest in our human capital, we support development and career opportunities
  • Eurofins Digital Testing Belgium is an Accredited Training Partner of ISTQB and ISQI
  • We offer a competitive salary and benefit package


Remark: only applications with a CV will be processed